executive support systems (ESS)

Created: 2022-10-01

The ESS is like the MIS but for executive-level decision-making.

The decisions involve company-wide matters, so the stakes are higher.
Consequently, they demand more insight and judgment.

The ESS provides the following than the DSS

• greater telecommunication,
• better computing capabilities,
• more efficient display options .

Executives use ESS to make effective decisions
through summarized internal data taken from DSS and MIS and external sources.

In addition, executive support systems help:

• monitor performances,
• track competitors,
• spot opportunities,
• forecast future trends.